Privacy Policy

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and company name when you fill out contact forms, subscribe to newsletters, or request a demo.
• Billing information (processed securely through third-party payment processors) when you purchase our services.
• Professional details such as job title and industry when voluntarily provided.

1.2 Automatically Collected Information

• Device information (browser type, operating system, device identifiers).
• Log data (IP address, access times, pages viewed, referring URL).
• Cookies and similar tracking technologies (see our Cookie Policy for details).

1.3 Information from Third Parties

• Analytics providers such as Google Analytics.
• Business partners and publicly available sources.

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to your inquiries, support requests, and demo bookings.
• Send administrative information, project updates, and service-related communications.
• Send marketing and promotional communications (with your consent, where required by law).
• Analyse usage trends to improve our website, services, and user experience.
• Detect, prevent, and address security issues, fraud, and technical problems.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share your information with:

• Service providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email services, analytics tools), subject to confidentiality obligations.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With your consent: When you have given us explicit permission to share your information.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), access controls, regular security audits, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to processing of your data for direct marketing purposes.
• Portability: Request transfer of your data in a structured, machine-readable format.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@porulon.com.